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Orders - Refund

RETURNS

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

If the package is damaged and the product is not in the perfect conditions as a brand new product, you should send us an e-mail to info@luxeoutfit.com showing some images of the product and send the item back to us. After your request is approved, you need to send us the product with original case on the following 5 days after receiving it to the address we will then provide you. After receiving the item, we will send you another one for free.

REIMBURSEMENT

If the payment was done by credit card, the reimbursement will be issued to the account associated with the credit card that was used for the original payment, and it will appear on the client's next bank statement.

If the payment was made by PayPal, the reimbursement payment will be made to the respective Paypal account and will become available immediately.

ORDER CANCELLATION

The client can only cancel the order directly from his/her account as long as it has not yet been paid for and is not already being processed.

$1 Days
$2 Hours
$3 Minutes
$4 Seconds